Frequently Asked Questions
Frequently Asked Questions
1. What types of corporate gifts does OffiStore offer?
We provide a wide range of gifting options, including onboarding kits, desk accessories, tech gadgets, drinkware, apparel, wellness hampers, and more.
We curate these gifts for clients, employees, remote teams, and corporate events.
2. Can gifts be personalized with our company logo or message?
Yes. We offer brand-first personalization on most products, including logo printing, individual names, messages, and custom packaging to ensure your gifts make a memorable impression.
3. Is there a minimum order quantity (MOQ) for corporate gifts?
MOQs vary by product. Some items can be ordered in small quantities, while others may have a minimum requirement.
We typically start at 5–25 units for most ready-stock items. Larger quantities may be required for custom-manufactured goods. Please get in touch with us for specifics.
4. How do I place a corporate gifting order with OffiStore?
You can get in touch via our website, email, or phone. Our team will guide you through product selection, customization, timelines, and delivery preferences.
5. Can I order samples before placing a bulk order?
Absolutely! We encourage requesting samples to check quality, feel, and customization before confirming a large order.
6. What is the typical turnaround time for orders?
Standard orders are usually fulfilled within 5–10 business days, while urgent orders may be accommodated depending on availability – let us know your deadline, and we’ll align accordingly.
7. Do you deliver corporate gifts across India? What about international shipping?
Yes, we offer seamless nationwide delivery to every pincode in India. For international shipping, please contact us to confirm options and costs depending on location.
8. Can gifts be delivered directly to individual recipients at multiple locations?
Yes, we offer multi-location delivery, which is perfect for remote teams, clients, or regional branches. You can share address lists, and we’ll handle the rest with complete tracking.
9. What are the payment options available?
We accept bank transfers, UPI, credit/debit cards, and NEFT/IMPS. Flexible payment terms for bulk or repeat clients can be discussed.
10. What if I need help choosing the right gifts for my team or clients?
Our gifting consultants will help you select appropriate items based on your occasion, budget, and audience.
11. Can I reorder the same gifts in the future?
Yes, we store your designs and order history for easy reordering or minor updates when needed.
12. Can you help with occasion-specific or themed gifting?
Definitely! We curate custom kits for festivals, holidays, onboarding, work anniversaries, and CSR-related causes. We’ll tailor the selection to match your brand voice and the event’s tone.
13. Do you offer mockups before production?
Yes, digital mockups and sample kits are available so you can preview how your branding will look before finalizing the order.
14. Are there hidden costs or additional charges beyond the listed price?
No. Our pricing is transparent and includes customization, packaging, and logistics unless otherwise specified. GST and shipping (for remote or international zones) may apply.
15. What is OffiStore’s policy on returns, replacements, or damaged items?
We’re committed to delivering quality, but if anything arrives damaged or incorrect, we’ll resolve it promptly with a replacement or refund.
All issues must be reported within 3 working days of delivery for smooth processing.
